Our Surrey area client is a leader in the support and provision of healthcare services to the British Columbia public.

The client is seeking a Senior Project Manager on a primarily remote, contract basis to support Digital Enablement in partnership with Regional Care Integration.

Project Description:

The client organization has been working with AlayaCare in the replacement of our current Procura platform with their cloud based AlayaCare offering.

Procura has been used for over 15 years to enable the delivery of home support services. Home Support services provide in-home care for home health clients who require assistance with personal care. The Procura software provides the platform to deliver multiple home support functionalities including: creation of the client home support visit schedule; matching appropriate Community Health Workers (CHWs) based on client need, continuity of worker and geographic proximity; management of CHW scheduling and other human resources (HR) information; and billing information.  In 2017, the Procura Mobile application was implemented for CHWs to allow for the organization of their day, access to the client care plan and safety considerations in the home, and documentation of completed tasks using mobile phones. Procura also enables meeting the Worksafe BC working alone regulation for CHWs.

All above functionality provided through Procura will be replaced with the AlayaCare solution, leveraging the functionality of the new system while ensuring required customizations to support union and HR requirement are provided to facilitate processes. Additionally, new integration points are required for this initiative.

The engagement is hybrid and will require the proponent to attend sites as requested during the project.

Anticipated services include:

The scope of consulting services includes the Project Manager role for the implementation of the AlayaCare Home scheduling product for Fraser Health. The scope of work includes vendor project scope definition, system implementation, integration implementation oversight, project resource oversight, vendor management and all project management related activities.

Although the resource will be working predominantly in a remote capacity, they will be required to come to site from time to time. Travel reimbursement is not included in this engagement.

The project deliverables are as follows (note that deliverable timeframes will be agreed upon as part of the project initiation activities in conjunction with the steering committee/ sponsors):

Project Management:

• Maintain a Project Charter, Project Management Plan, Risk Register, Change Requests, Direct and Manage project execution
• Monitor and control project work
• Perform change control
• Ensure collaboration within the project team and with customers
• Work with vendor(s) to configure and test software – including all related integration between systems
• Follows the Fraser Health PMO processes
• Call and chair project team meetings
• Document all findings and recommendations in a central area accessible to all project stakeholders
• Close project or phase

Vendor Management:

• Work with vendors to ensure Fraser Health required functionality is documented and delivered
• Monitor and adjust timelines to ensure timely delivery of tasks, functions and the project

Scope Management:

• Work with project resources to collect requirements, define scope, WBS creation, verify and control scope.
• Working with stakeholder groups to review, identify, clarify and prioritize business and technical requirements.
• Definition of project goals and responsibilities including creation of a responsibility assignment matrix.

Time Management:

• Define activities, sequence activities, estimation of resources and activity duration.
• Develop and control schedule.

Cost Management:

• Creation of a budget including but not exclusive to estimation and control of costs.
• Tracking and regular reporting of budget status.

Human Resource Management:

• Develop and manage project team.

Communications Management:

• Identify stakeholders, plan, execute and distribute communications and other related project information.
• Manage stakeholder’s expectations.
• Reporting on performance, budget, schedule, meeting minutes, decisions, outcomes, risks and any other project reporting requirement.
• Provide weekly project progress/status reporting to stakeholder groups and project.
• Escalates to the project sponsors issues, and changes which are outside the PM authority (e.g. scope changes).

Risk Management:

• Perform risk management, including but not inclusive to, risk planning, identification, risk analysis, risk responses.
• Monitor and control risks.
• Identify those areas where the technical teams may lack technical know-how, or resource constraints.
• Identify relationships, connections and collaboration points between internal and external technical resources.

Key Deliverables

This Project Manager will direct and coordinate the efforts to implement the AlayaCare application and all modules identified within the scope of the project. The PM will manage the changes necessary for smooth functioning within the operational context. Liaising with the stakeholder departments as well as other intersecting projects and work streams, this Project Manager will:

• direct the project scope definition;
• collaborate on vendor procurement activities with procurement, including contract negotiation;
• create required project groups (steering committees, project teams, working groups, etc);
• direct the system rollout;
• liaise with sponsors, contacts and other project teams both internal and external;
• develop project charter using structured project methodologies;
• define, manage and produce completed deliverables to project milestones;
• management of risks, issues, schedule, budget and scope changes;
• assist in change management components;
• scheduled communications, of status reports and other project artifacts to stakeholders and sponsor including updates to project sites;
• scheduled communications to groups including, but not limited to the Steering Committee, Project Management office, and other groups requiring regular updates;
• direct and assist with process analysis, and solution design;
• ensure internal and conformance based testing are in place including testing scripts and verification of testing results;
• creation and approval of documentation including, but not limited to Security Threat Risk Assessments, Privacy Impact Assessments, Service Level Agreements, and other documentation as required;
• Follow all PMO processes and requirements including but not limited to project charter, project status reports, RAID logs, financial reports and other required project artefacts, documents and processes;
• final documentation and post implementation review.

Maximum number of candidate submissions: 1

Note that due to cost and logistics factors, our client has a preference for candidates residing local to this opportunity.  If suitable please apply today!  There is an excellent chance of extension.  Deadline is May 4, 2026.

Our Burnaby area client is a leader in the support and provision of healthcare services to the British Columbia public.

The client is seeking a Senior Project Manager on a contract basis to support initiatives within the Technology Planning and Delivery team.

Project Description:

The Technology Planning and Delivery Infrastructure Program is looking for a Senior Project Manager & Business Case Writer (Enterprise Infrastructure). This combined role will focus on both the development of business cases for infrastructure projects and the overall management and delivery of IT infrastructure initiatives. The role will involve overseeing the business case development, project planning, coordination, and execution to ensure projects are completed on time, within budget, and at the required quality level.

Reporting to the Program Manager – Technology Planning and Delivery - the Senior Project Manager/Business Case Writer will be responsible for developing business cases, project charters, and managing projects through their full lifecycle. The ideal candidate will have a strong background in both business analysis and project management, and will be adept at managing multiple stakeholders, ensuring successful project delivery, and fostering collaboration across teams.

Projects include site remediation to enable, and refresh, a range of infrastructure components, provision of managed services, and changes to Network Switches, Load Balancers, Backup, SAN, Firewall, Remote Access, Voice Services and UPS infrastructure. This SOW requires a Senior Project Manager/Business Case Writer with relevant knowledge to deliver enterprise infrastructure refresh/implementation projects as well as other foundational Information Technology systems including cisco telephony and power and cooling.

Anticipated services include:

Responsibilities:

Business Case & Proposal Development:

• Lead the creation and development of business cases for infrastructure projects, ensuring clear, compelling, and evidence-based rationales for investments
• Write business cases and project charters, aligning them with project goals, objectives, and organizational priorities
• Collaborate with technical, operations, and architecture teams to gather insights into both business cases and project plans
• Ensure business case documentation is clear and accessible, translating complex technical concepts into clear, accessible language for senior leadership and decision-makers
• Present proposals, strategy, and rationale to governance bodies and facilitate/support decision making by senior executive teams

Project Delivery & Management:

• Oversee the planning, coordination, and delivery of infrastructure projects, ensuring on-time, on-budget, and quality completion
• Manage project resources, risks, issues, and interdependencies, ensuring alignment with overall program goals
• Lead governance processes, facilitating discussions and decisions at the Governance Committee level
• Engage with stakeholders to ensure project milestones are met and project deliverables align with organizational goals
•  

Vendor & Stakeholder Engagement:

• Build strong relationships with key stakeholders, vendors, and external partners to ensure smooth project execution
• Manage vendor relationships as needed to support both business case and project delivery
• Advise project teams and stakeholders on the process, procedures, and content required within business cases, ensuring consistency and quality across projects

Financial & Risk Management:

• Oversee procurement and financial tracking, ensuring alignment with budget and timeline constraints
• Track and manage project risks and issues, providing regular reports to senior executives and governance bodies
• Monitor changes in costs, scope, or timelines, addressing any variances and escalating issues as needed

In addition to the requirements noted below, the successful candidate will possess the following: 

• Strong client focused, team-oriented communication skills with emphasis on building lasting, trusted partnerships through written and verbal communications with clients of Technology Planning and Delivery
• Proven experience in writing business cases and project charters, with examples required for short-listed candidates
• At least 5 years of direct experience in producing business cases, providing evidence-based rationale for technology investments
• A level of education, training and experience equivalent to a degree in Project Management, Health Administration, Business Administration, Information Management or a related discipline.
• Familiarity with Health Authority operations is required
• Past project management experience within Clinical Organizations
• A solid understanding of project management tools and methodologies, with a focus on delivering high-quality business case documents and effective project delivery
• Experience facilitating and managing consultation processes with a wide range of stakeholder groups
• Experienced in thoroughly integrating established change management and process improvement principles into own project management approaches
• Experience coordinating and supporting changes and upgrades to LIVE mission critical systems
• Proven analytical, organizational and problem-solving skills

Maximum number of candidate submissions: 1

Note that due to cost and logistics factors, our client has a preference for candidates residing local to this opportunity.  If suitable please apply today!  There is an excellent chance of extension.  Deadline is May 3, 2026.

• Minimum 10 years of experience as a senior infrastructure project manager within an enterprise delivery organization, with at least 6 years as a senior business analyst defining requirements and developing business cases/proposals for project funding and implementation
• Proven experience in writing business cases and project charters; shortlisted candidates will be required to submit written examples
• Past project management experience within Clinical Organizations is an asset. Experience with Clinical Information Systems (CIS) and familiarity with Health Authority environments is preferred.

Skills & Abilities:

• Strong business writing and communication skills are essential for developing business cases and project documentation that are clear, concise, and compelling
• Demonstrated ability to handle sensitive and challenging situations with tact and diplomacy
• Must be able to work independently with minimal supervision while managing multiple, complex projects, tight timelines, and matrix resources
• Ability to work closely with senior management, executives, and technical leaders to ensure projects meet organizational goals
• Proficiency in MS Office tools (Word, Excel, Visio, Project) and project management tools (e.g., Microsoft Project)
• High attention to detail, ensuring consistency and quality in business cases and project documents

Certifications:

• PMP, Prince2, or equivalent certifications required. ITIL certification is also acceptable as an alternative
• A strong understanding of project management methodologies, frameworks, and business case development is essential

Relationship Management:

• Strong relationship-building skills with both technical and non-technical stakeholders. Ability to challenge expert input constructively when necessary
• Experience preparing business cases in partnership with finance, executive and clinical leadership, technical leads, and procurement teams to ensure alignment with organizational objectives