Our Burnaby area client is a leader in the support and provision of healthcare services to the British Columbia public.

The client is seeking a Senior Project Director on a contract basis to support Regional Digital Solutions.

Project Description:

Two client organizations have entered into an agreement to replace their current ESP workforce management solutions with the Infor multi-tenant SaaS solution. This project not only replaces two end-of-life time keeping solutions (Kronos), it also introduces positive time capture, automated workflows and automated relief management custom functionality. There will be an estimated total of 45, 000 employees using this solution which drives pay and ensures shift coverage across clinical and non-clinical areas. Over 1,600 scheduling and timekeeping rules must be configured and tested adhering to five separate collective agreements and the employment standards act.

The project has been in flight since July 2023 and has been experiencing delays. An internal assessment has assessed that these are due to several contributing factors:

• Vendor deliverable delays.
• Multiple health organizations including multiple project managers both with vendor, vendor sub-contractor and health authorities.
• Complex and extensive manual testing.

A project director is required to work closely with the two internal project managers along with the primary vendor PM, vendor leadership and internal sponsors to ensure a successful implementation before the end of the calendar year. This requires a strong collaborative and creative approach to monitor and mitigate risks and resolve issues in an expedited manner.

Anticipated services include:

We are seeking a Project Director to support and drive the successful implementation of this project before the end of the calendar year.

The Project Director will:

• Collaborate closely with the two internal project managers and the primary vendor PM and vendor leadership.
• Work with business and executive sponsors to mitigate risks and resolve issues promptly.
• Employ a strong collaborative and creative approach to ensure all parties are aligned and working towards common goals.

Key Responsibilities:

• Oversee project timelines and deliverables to ensure on-time completion.
• Responsible for holding or overseeing vendor accountable to all deliverables according to SOW and master agreement.
• Facilitate effective communication and coordination among all impacted parties.
• Identify and address potential risks and issues proactively.
• Status reporting and governance management.
• Support risk and issue driven decision making collaboratively with the vendor through governance.
• Support the addition of automated testing to mitigate manual testing risks.
• Project must complete before end of November 2025.

Maximum number of candidate submissions: 1

Note that due to cost and logistics factors, our client has a preference for candidates residing local to this opportunity.  If suitable please apply today!  There is an excellent chance of extension.  Deadline is April 2, 2025.

• Proven experience in managing large-scale IT implementations, preferably in the healthcare sector.
• Strong leadership and interpersonal skills.
• Ability to navigate complex organizational structures and manage multiple business partners.
• Excellent problem-solving and decision-making abilities.
• Participation in large SaaS multi-tenant projects as the IT Project Lead
• Scheduling and Timekeeping solution experience with multiple collective agreement pay rules
• Strong vendor management skills
• Senior project management skills including risk mitigation, issue management, QA including automated testing, large multi-organization activations