Our Surrey, BC area client is a leader in the support and provision of healthcare services to the British Columbia public.

The client is seeking a Senior Consultant – Expanse Content Development on a contract basis to support Practice Education, Adoption and Transformation on behalf of Clinical Informatics and Digital Health.

Project Description:

Several acute care sites have already transitioned to a modernized hospital information system. With MEDITECH Expanse now live and supporting clinical workflows, documentation, and care coordination.

The current focus is on upgrading the remaining acute sites to ensure consistent, high-quality care across the region. This initiative supports the adoption of common clinical standards and processes such as integrated plans of care, order sets, and clinical guidelines enabled by a shared electronic health record.

The modernization effort replaces aging systems that pose operational risks and aligns the goal of achieving HIMSS Level 6 maturity.

As the implementation progresses, additional features will be layered on based on the future roadmap and availability, further enhancing clinical capabilities and patient outcomes.

Anticipated services include:

Complete the following activities in preparation for MEDITECH Expanse training at Surrey Memorial Hospital and Jim Pattison Outpatient Care and Surgical Center (May 30, 2026), Burnaby Hospital (September 19, 2026) and future implementations.

• Develop a detailed work plan outlining how this package of work will be completed within the defined timeframe.
• Utilize health information system and adult education best practices in the development of content.
• Identify learning objectives and validate with clinical work streams as appropriate.
• Develop asynchronous online training content for various learning audiences.
• Stakeholder groups who will require focused training include, but are not limited to:
  • Nursing (e.g. inpatient nursing, outpatient/ambulatory nursing, operating room and post-anesthetic care unit nursing, etc.)
  • Allied health professionals (e.g. physiotherapists, occupational therapists, respiratory therapists, dietitians working in acute and ambulatory environments, etc.)
  • Clerks and clerical staff (e.g. staff responsible for registration and scheduling, unit clerks, receptionists, etc.)
  • Ancillary staff (e.g. pharmacists, pharmacy technologists, imaging technologists, cardiology technologists, etc.)
• Focus will be on the development of e-learning modules, but may also include classroom instructor manuals, clinical training scenarios, practice session guides, presentation materials, quick reference guides, video demonstrations, simulation scripts and competency evaluation tools.
• Support for e-learning content using Adobe Captivate (2019 release, 11.5.1.499).
• Conduct Adobe Captivate course/content audits.
• Support creation and development of refresher learning paths for all stakeholder groups.

Knowledge Transition – Mandatory

In addition to the requirements noted below, the successful candidate will possess the following:

Experience with:

• MEDITECH® Expanse
• Adobe Captivate (2019 release, 11.5.1.499)
• Clinical experience, or significant in-depth experience with clinical workflows
• MedPower preferred
• BC Healthcare preferred
• large organizations preferred
• large-scale clinical transformation and/or clinical information system implementation is preferred

Future site implementations and our operational training strategy will look to leverage the deliverables resulting from this engagement.

Maximum number of candidate submissions: 1

Note that due to cost and logistics factors, our client has a preference for candidates residing local to this opportunity.  If suitable please apply today!  There is an excellent chance of extension.  Deadline is January 24, 2026.

 Requirements:

• MEDITECH® Expanse experience
• Licensed copy of Adobe Captivate (2019 release, 11.5.1.499)
• Strong knowledge and experience using Adobe Captivate (2019 release, 11.5.1.499)
• Strong knowledge of general workflows in an acute care setting
• Demonstrated expertise in the development of online adult education content

Special Qualifications:

• Demonstrated ability to engage with clinical stakeholders and subject matter experts
• Ability to manage multiple tasks, effectively prioritize work, and pivot on short notice
• Strong problem solving, analytical, organization, and interpersonal skills
• Excellent written and verbal communication, documentation, and facilitation skills
• Working knowledge of and experience with standard business and project management and reporting tools, including MS 365, and Smartsheet