Our Burnaby area client is a leader in the support and provision of healthcare services to the British Columbia public.

The client is seeking a part-time Senior Project Director on a contract basis to support Regional Digital Solutions.

Project Description:

Enterprise Workforce Management (Infor WFM) project is implementing a shared, vendor-hosted workforce management platform to replace the legacy scheduling and timekeeping system (UKG ESP) and establish a modern, standardized workforce management capability across Vancouver Coastal Health (VCH) and Providence Health Care (PHC).

The project is business-led by People & Culture / Workforce Operations and is intended to improve workforce scheduling, time and attendance management, collective agreement compliance, and the overall manager and employee experience through a shared multi-tenant SaaS platform.

Infor WFM serves as a foundational workforce management system and a key dependency for future downstream integrations, including Workday. As such, the platform requires a high degree of operational readiness, governance, and implementation discipline to support safe workforce operations and future system integration.

Since project initiation in 2023, the implementation has experienced schedule delays, budget pressures, and delivery challenges. The program is now entering a critical phase that includes detailed parallel testing, go-live readiness activities, rollout planning, and preparation for transition to ongoing operations.

The Workforce Management program is a complex, multi-organization initiative involving VCH, PHC, and PHSA. A senior Project Director is required to provide integrated delivery leadership, strengthen governance and executive decision-making, improve financial and vendor oversight, and ensure clear accountability across participating organizations.

The Project Director will be responsible for guiding the program through implementation, go-live readiness, stabilization, and transition to a sustainable operating model. The engagement is expected to focus on bringing the program to successful completion through coordinated leadership, risk management, stakeholder alignment, and delivery oversight.

Key strategic decisions that remain outstanding and require executive alignment include:

• Go-live criteria
• Go-live approach
• Scope phasing
• Budget strategy
• Transition approach to steady-state operations

The engagement is anticipated to require approximately 2–3 days per week over an initial six-month period, with flexibility based on program requirements and delivery needs.

Anticipated services include:

The PD will be expected to deliver executive level project delivery leadership for the INFOR Work Force Management (WFM) scheduling solution across VCH and PHC, ensuring its safe implementation, clear governance, and executive decision‑readiness across WFM project and its integration with Provincial Workday upgrade initiative. This role leads governance, financial oversight, and cross-health authority coordination (PHSA, VCH, PHC) to ensure informed executive decision-making, effective risk management, and successful organizational outcomes. 

Key Accountabilities

• Executive Governance & Leadership
• Financial Stewardship & Budget Oversight
• Executive Communications & Decision Support
• Vendor Management (contract oversight, change requests and cost impacts, payment negotiates & dispute resolutions)
• Core Project Team Coordination
• Cross-Health Authority Coordination
• Operating Model & Transition 

Key Deliverables

• Integrated Executive Roadmap (WFM and Workday alignment)
• Executive Status Reporting (financials, risks, schedule, dependencies)
• Program Financial Management Framework (budget, forecast, variance tracking)
• Governance and Decision Framework (roles, escalation paths, approvals)
• Vendor Management & Delivery Assurance Plan
• Integrated Risk, Control & Dependency Register
• Implementation of Quality & Go Live Readiness Decision Gates
• Executive Decision Papers and Approvals
• Cross-HA Alignment Plan (PHSA, VCH, PHC)
• Approved WFM Operating Model (post-go-live)

Maximum number of candidate submissions: 1

Note that due to cost and logistics factors, our client has a preference for candidates residing local to this opportunity.  If suitable please apply today!  There is an excellent chance of extension.  Deadline is June 30, 2026.

• Executive Leadership: 10–15+ years leading large-scale, high-risk enterprise programs with direct executive and steering committee engagement
• Healthcare & WFM Expertise: Experience delivering workforce management, payroll, or HRIS solutions within Canadian healthcare, including unionized environments
• Program Delivery: Proven track record leading and stabilizing complex multi-year implementations with significant scope, schedule, and quality challenges
• Financial Oversight: Strong experience managing multi-million-dollar budgets, forecasts, variances, and financial controls tied to delivery outcomes
• Vendor Management: Demonstrated ability to manage SaaS vendors and system integrators, including contract oversight, change control, and dispute resolution
• Governance: Experience designing and enforcing governance models, decision rights, and escalation frameworks across multiple organizations
• Cross-Organization Alignment: Proven ability to lead and align stakeholders across multiple organizations with shared accountability and differing priorities
• Risk & Go-Live Readiness: Strong capability in risk management and establishing go-live readiness, quality gates, and safe deployment criteria
• Operating Model: Experience defining and transitioning to sustainable post–go-live operating models with reduced vendor dependency
• Technical Knowledge: Familiarity with Infor WFM, UKG/Kronos, Workday, or similar SaaS platforms and their integration with payroll systems